Senior Manager, Site Quality Installation

What we need

Symbotic is seeking an experienced construction Quality professional to oversee Site Quality inspection contingent resources at ongoing Symbotic installation project sites.   

What we do  

The Quality Team is part of the Manufacturing organization which is responsible for driving continuous improvement practices of our systems' performance. Our Quality Team ensures that the products and processes meet the highest standards of quality, safety, and reliability. Their primary focus is to maintain consistency in the production of robots and automated systems that meet customer requirements and comply with industry standards. The quality team collaborates closely with various departments to ensure that quality is integrated throughout the entire product development and manufacturing lifecycle. 

• Responsible for selection, deployment & oversight of contingent Site Quality Inspection workforce.  

• Manage Site Quality inspection resources in performing inspection, surveillance and testing at assigned installation project sites. 

• Ensure that Site Quality Training Program is adhered to by Site Quality Inspection resources.  

• Develop and deploy an effective process for monitoring the Quality of site installation contractors and their ability to meet all installation project deliverables on time for form, fit, and function across the systems. Ensure project turn-over and feedback are executed in a timely and efficient manner. 

• Maintain status of each site's QC efforts and adjust resource deployments as needed to ensure successful completion. 

• Maintain site status reporting and performance metrics to help drive install contractor performance improvement. 

• Provide input to drive continuous improvement efforts regarding SOP's, documentation & Install Contractor performance. 

• Leverage internal and external resources to administer policies and procedures consistently across functions, and locations.  

• Work with Install Contractors to submit Requests for Information (RFI) and Non-Conformance Reports (NCR) as appropriate to ensure questions are resolved and defects addressed in a timely fashion. 

• Provide feedback on tools and assets, including but not limited to policies, SOPs, checklists, Jigs and fixtures, to help improve site installation scalability while reducing Quality risk. 

• Develop and maintain Quality project closeout files to ensure Quality activities are complete and records retained before demobilization. 

• Deep collaboration across Supply Chain, EPC Partners, Ops Eng., and Manufacturing teams to identify quality strategies, gaps, and procedures to satisfy customer requirements. 

• Utilize Six Sigma and Lean methods to drive quality and process improvements. 

• Up to 75% based site & project needs.

What you'll need 

• B.S. Degree in Engineering or equivalent education and work experience. 

• Minimum of 10 years of construction quality and warehouse automation experience.  

• Minimum of 5 years of direct management experience. 

• Knowledge of industry quality systems, IPC standards and RoHS. 

• Working Knowledge of Quality Systems, quality process controls, material performance testing and has a solid understanding of Advanced Product Quality Planning 

• Analytical problem-solving skills to determine root causes and use of statistical analysis tools. 

• Excellent communication and negotiation skills with the ability to influence others. 

• Demonstrated experience at influencing and driving corrective action with large global suppliers. 

• Ability to work within a complex environment with cross-functional teams across different geographies. 

• Knowledge of Six Sigma, Lean  

• Proven track record utilizing data and metric driven performance improvements 

• Solid business judgment, including the ability to anticipate and weigh the impact of decisions. 

• Leadership skills to be a change agent, demonstrating perseverance and resilience when faced with challenges. 

• Ability to consult, advise and influence cross-functionally within the organization. 

• Highly analytical, with a clear, logical understanding of problem-solving including Root Cause, Corrective Action, Countermeasures, Problem Solving Plans, and Action Plan development and execution. 

• Highly skilled in manage conflict with suppliers, partners and internal stakeholders. 

• Demonstrated ability to prioritize team objectives and activities and in a dynamic environment. 

• “Roll-up-the-sleeves” mentality to execute on work tasks as needed. 

Our Environment