USA Wilmington, MA - HQ

IT Project Manager, Infrastructure

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IT Project Manager, Infrastructure

Time type: full time

Posted on: September 10, 2024

Job requisition id: R3957

What we need 

We are seeking a Project Manager for the IT Infrastructure team who will be responsible for the planning and successful delivery of the IT infrastructure team’s roadmap, which consists of several implementations during project durations. As the Project Manager for the IT Infrastructure team, you will owns the team’s deliverables and represents the team at company level planning and status reporting meetings as well as providing updates on individual customer’s deliverables through the Product Management and Sales organizations.  

What we do 

GreenBox is pioneering warehousing-as-a-service, offering outsourced warehousing operations and specializing in automated warehousing solutions. Our focus is on the efficient movement of goods in cases and pallets across all sectors, such as wholesale, retail, and general merchandising.   

*GreenBox is an independently managed joint venture between Symbotic and Softbank.  

What you’ll do 

  • Planning, tracking and communicating project status to internal and external stakeholders 

  • Act as the SCRUM Master of multiple Agile Product teams. Facilitating grooming, stand-ups, communication and decision making with the team. 

  • Planning and tracking Beta Testing and User Acceptance Testing in partnership with Product Owners.  

  • Responsible for the ongoing development of the team within the agile framework and continuous improvement of software development processes, quality and quantity of work delivered. 

  • Build a highly functioning team by leading the team in best practices for Project Management. 

  • Manage the department and team plans by establishing clear goals and hold staff accountable and participate in regular feedback dialog with staff members. Manage corrective action as appropriate.  

  • Up to 50% of travel may be required.

What you'll need

  • Bachelor’s degree in computer science or engineering; advanced degree preferred. 

  • Minimum 8 years of experience of software development and engineering leadership. 

  • Minimum 4 years of experience in the role of delivery manager or program manager. 

  • Experience leading an agile scrum team at a fast-paced technology company. 

  • Ability to troubleshoot details while maintaining the “big picture” view. 

  • General knowledge of hardware and software technologies related to Symbotic’s products.  

  • Ability to understand complex technical issues and facilitate resolution. Ability to communicate well with internal and external technical audiences. Ability to triage issues based on priority, impact, risk, release timing. 

  • Excellent interpersonal skills. 

  • Ability to manage high pressure situations and build trust with stakeholders. 

  • Ability to input into product strategy in the context of Symbotic’s business strategy.  

  • Ability to prioritize multiple simultaneous issues.  

  • Outstanding time management skills and attention to details.  

  • Strong communication and presentation skills.  

  • Self-motivated, proactive with a can-do attitude.

  • Demonstrated ability to work in a rapidly changing startup environment.  

Our environment   

  • Up to 50% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.   

  • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.   

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